http://blog.digsmarter.com Insights into the user experience Thu, 10 Jun 2010 11:41:26 +0000 en hourly 1 http://wordpress.com/ http://www.gravatar.com/blavatar/382c0a38315a9832fd4ad233a067c62d?s=96&d=http://s2.wp.com/i/buttonw-com.png http://blog.digsmarter.com http://blog.digsmarter.com/2009/06/22/reasons-to-be-grateful-random-acts-of-generosity-for-ecommerce/ http://blog.digsmarter.com/2009/06/22/reasons-to-be-grateful-random-acts-of-generosity-for-ecommerce/#comments Mon, 22 Jun 2009 16:03:55 +0000 David Kozatch http://blog.digsmarter.com/?p=148 ]]> http://blog.digsmarter.com/2009/06/22/reasons-to-be-grateful-random-acts-of-generosity-for-ecommerce/feed/ 0 dkozatch The Giving Tree by Shel Silverstein http://blog.digsmarter.com/2009/06/18/update-re-gm-a-customer-experience-scorecard/ http://blog.digsmarter.com/2009/06/18/update-re-gm-a-customer-experience-scorecard/#comments Thu, 18 Jun 2009 23:54:05 +0000 David Kozatch http://blog.digsmarter.com/?p=134 ]]> http://blog.digsmarter.com/2009/06/18/update-re-gm-a-customer-experience-scorecard/feed/ 0 dkozatch GM meltdown http://blog.digsmarter.com/2009/06/08/capturing-the-spirit-of-web-2-0/ http://blog.digsmarter.com/2009/06/08/capturing-the-spirit-of-web-2-0/#comments Mon, 08 Jun 2009 20:23:18 +0000 David Kozatch http://blog.digsmarter.com/?p=111 ]]> http://blog.digsmarter.com/2009/06/08/capturing-the-spirit-of-web-2-0/feed/ 0 dkozatch Tag cloud for Web 2.0 Web 2.0 tools http://blog.digsmarter.com/2008/12/03/letter-to-gm-its-time-to-get-serious-about-the-user-experience/ http://blog.digsmarter.com/2008/12/03/letter-to-gm-its-time-to-get-serious-about-the-user-experience/#comments Wed, 03 Dec 2008 18:58:22 +0000 David Kozatch http://digsmarter.wordpress.com/?p=86 ]]> http://blog.digsmarter.com/2008/12/03/letter-to-gm-its-time-to-get-serious-about-the-user-experience/feed/ 1 dkozatch General Motors logo http://blog.digsmarter.com/2008/04/14/online-behavioral-tracking-at-a-crossroads-will-companies-do-the-right-thing/ http://blog.digsmarter.com/2008/04/14/online-behavioral-tracking-at-a-crossroads-will-companies-do-the-right-thing/#comments Mon, 14 Apr 2008 16:04:57 +0000 David Kozatch http://digsmarter.wordpress.com/?p=35 ]]> http://blog.digsmarter.com/2008/04/14/online-behavioral-tracking-at-a-crossroads-will-companies-do-the-right-thing/feed/ 0 dkozatch http://blog.digsmarter.com/2008/04/11/its-not-that-youre-painting-the-wrong-picture-its-the-frame/ http://blog.digsmarter.com/2008/04/11/its-not-that-youre-painting-the-wrong-picture-its-the-frame/#comments Fri, 11 Apr 2008 16:44:31 +0000 David Kozatch http://digsmarter.wordpress.com/?p=34 ]]> http://blog.digsmarter.com/2008/04/11/its-not-that-youre-painting-the-wrong-picture-its-the-frame/feed/ 0 dkozatch http://blog.digsmarter.com/2008/03/18/a-mobile-app-to-help-speed-your-trip/ http://blog.digsmarter.com/2008/03/18/a-mobile-app-to-help-speed-your-trip/#comments Tue, 18 Mar 2008 23:05:27 +0000 David Kozatch http://digsmarter.wordpress.com/?p=16 ]]> http://blog.digsmarter.com/2008/03/18/a-mobile-app-to-help-speed-your-trip/feed/ 0 dkozatch